Welcome to your break! Come in and feel at home.

Hostels are a particular form of accommodation different from hotels, motels or bed and breakfasts. The most important characteristic is that everything is thought out so that people get to meet in the common areas. A hostel is principally a meeting area that is an ideal location for getting to know other people. It’s a place to have a good time with an ambience which is both pleasurable and fun. All of the hostels in the chain are run with rulings for quality for example in: Welcome, Comfort, Security, Privacy, Cleanliness. To this end we have written some basic house rules




Check out untill 11:00 h
Check in 15:00 h to 21:00h

Reception Hours:

Monday to Saturday: 09:00 h. at 1:00 p.m. and 4:00 p.m. at 9:00 p.m.

Sundays: 10:00 h. at 1:00 p.m. and 4:00 p.m. at 9:00 p.m.

Arrivals after 9:00 p.m. and ONLY until 11pm.

24, 25, December 31 and January 1: Check schedules

Carnival: Check schedules.

If you are going to arrive sooner or later please contact us in social networks, email eljostel@gmail.com or calling at telephone number 672 400 922 or 922 076 447.


We have lockable lockers, we recommend using it for personal or valuable items.

El Jostel will not be responsible for any theft within our facilities. Please keep your belongings with you at all times and respect other guests.

All rooms have keys and each guest will be given one. Guests are responsible for their key during their stay, and must return it at the end of it.


Stay includes a breakfast. It is available from 00:00-11:00 hrs. Self service.

City center

El Jostel is based in the centre of Santa Cruz, with all amenities nearby. Supermarkets, parks, bars, bus services, museums, squares… Just ask, we will be very happy to orientate you.


There is free Wi-Fi connection throughout the house. Check with us for the password.


Public parking available nearby. Booking not needed.

Cleaning services

Daily cleaning services from 10:00-13:00 hrs.

Smoking area

At El Jostel we respect our guests. The only allowed smoking area is on the terrace.

Laundry services

We have laundry services.


Our kitchen is fully equipped, with microwave, kettle, fridge and glass ceramic hob.

It is necessary to keep it always clean and collected. Do not forget that you share with more people.


One less thing to bring in your suitcase.  All our guests can rent a towel for 1€.


Communal terrace

Is the heart of the house, where you can interact with other guests, have a nice time, plan your excursions, enjoy your breakfast or simply relax.

Open until 10pm. After this time you can be but quietly respecting the rest of others.


Special conditions apply for groups. Consult conditions.